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Is Higher Ed Technology Keeping Up with Student Demand?

10/14/2008

Students see campus technology is a key factor in selecting a college or university and consider it critical for their professional development. Yet higher education institutions on the whole aren't keeping up with student needs in this area, according to a new report released Monday by CDW Government (CDW-G).

The report--The 21st-Century Campus: Are We There Yet?--highlights several areas in which campuses seem to be deficient on the technology front, including support for digital media (such as podcasts), support for Web 2.0 tools (like social networking, wikis, etc.), off campus network access, and laptop programs. Community colleges lead the pack in support for podcasts; public colleges and universities lead in support of off campus network access, 1:1 laptop programs, and support for Web conferencing; and private institutions lead in the areas of Web 2.0 adoption.


"While students are incorporating technology into nearly all aspects of their higher education experience through laptops, the Internet, social networking sites and online course management, the on-campus technology experience is not keeping pace," said Julie Smith, director of higher education for CDW-G, in a statement released to coincide with the report. "We do see, however, that colleges and universities recognize campus technology can offer a distinctive competitive advantage as they seek to recruit and enroll the best and the brightest students. As a result, institutions are making campus technology upgrades and integration into the educational experience a priority."

Students and Technology
According to the report, students hold strong opinions about the need for technology access in higher education, both for their academic careers and their lives outside of the classroom.

When asked whether how important technology was in choosing a school, high percentages of students indicated that it was "important" or "very important," particularly those in vocational and technical studies (90 percent), communications majors (89 percent), engineering majors (79 percent), business majors (78 percent), and education majors (73 percent).

And they also considered technology important or very import for their academic success. One hundred percent of engineering majors indicated that technology is "important or very important to their ability to study for their major." Students in other majors responded similarly:

A full 63 percent of students reported that they use technology every day to prepare for class, while only 24 percent reported that they use it every day in class. Seventy-five percent use laptops; 60 percent use social networking sites, such as Facebook, MySpace, and Twitter; and 58 percent use iPods or MP3 players of some kind.



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